FAQ
- Wash inside out to prevent pilling and keep the smooth finish
- Wash in cold water. Hot water will fade color over time
- Wash in a delicate cycle
- Do not use bleach
- Tumble dry on low or hand dry
- Don’t wash with towels!
We accept Visa, MasterCard, American Express, Discover, AmazonPay and PayPal.
Absolutely. The security of your personal information is of utmost importance to us. View our privacy policy to learn more about how we do everything possible to keep your information safe.
In most cases, we are not able to cancel or update an order due to the high volume of orders we receive. However, please contact our customer service department and we will do our best to help you with any changes or cancellations you would like to make.
After your order is prepared for shipping, we will send you an email with a tracking number that will allow you to monitor the shipment of your order. Once the carrier is in possession of your order, it is consider shipped. Carriers typically scan the shipments within 24 hours of pickup. You will also receive a delivery confirmation once your order has been delivered.
Yes. We now ship worldwide via Global-E.
You can use your FedEx, USPS, UPS or Global-E tracking number to track your order. Please contact carriers directly regarding delays or delivery issues. If you do not know your tracking number, please email: customerservice@splits59.com and we can provide it for you.
Yes. We guarantee our merchandise to be free of manufacturing defects. In the rare case that a product is defective, you can return or exchange it within 15 days of the date of purchase at no additional cost. We reserve the right to determine whether or not the product has a manufacturing defect.
To initiate your return/exchange just visit: splits59.com/apps/returns
Enter the email address associated with your order and follow the instructions to download your prepaid return label. Once you initiate your return you will also have the option to make an exchange. Your exchange order will ship out once your return is received, provided inventory is available. All tags and tear away labels must remain on the returned garment to be eligible for returns. Returns without tags or tear away size labels will be denied. Please return garment in original polybag. Final Sale items are not eligible for exchange.
Exchange orders are not shipped immediately. If you need to receive a replacement item quickly, please initiate a return and make a new purchase instead.
Absolutely! Just email customerservice@splits59.com with your order number and the item(s) you want to repurchase.
Tip #1: Avoid heat. Wash in cold water with mild detergent. Use the “air dry” setting on your dryer or lay it flat to dry. If you must use heat, select the lowest heat setting possible. Never iron garments with mesh or special prints.
Tip #2: Wash with like pieces. If possible avoid mixing non-performance fabrics (i.e. jeans, sweaters, towels, etc.) with your performance pieces. Non-performance fabrics can be abrasive or release additional fibers that will damage your workout clothes. If separate loads are not possible, try turning your Splits59 pieces inside out. Better yet, wash them inside a lingerie bag to protect them from abrasive fabrics.
There are a few ways to subscribe to receive our product and promotion updates; you can sign up for our emails, like us on Facebook and follow us on Instagram
Yes. You can find a link to our size chart on each product page under the product description.
Splits59 is carried at over 300 exclusive retailers across the country.
Yes. Click Here to purchase your gift card.
Yes. We offer discounts to certified fitness professionals (personal trainers, instructors, nutritionists, etc.) through our FITPRO program.
Splits59 signifies the power of a single second and the driving will to beat the tick of a stopwatch to :60. Our company’s name represents the fuel in a woman to push herself to grow stronger, run faster, and push harder.
Trynow is our partnered try on program, which allows 5 days upon delivery date to decide if you would like to keep the item. When you check out, TryNow places an authorization hold on your card to ensure the funds are available if you decide to keep everything. This is similar to the hold placed on your card when you get gas or check into a hotel. Once your trial ends, you’re only charged for what you keep. If you return everything, the authorization drops off completely. Over drafting typically isn’t an issue, but you should check with your bank regarding its specific hold and overdraft practices. TryNow is only available for U.S orders and can only be returned for refund, cannot be exchanged for different sizes or styles.
For more information, please see TryNow's terms & conditions, item 4 under the terms explains the card hold (ie. authorization in detail). https://www.trynow. io/terms
When our most popular styles are sold out, you are able to purchase them ahead of our restock drop! We offer pre orders with a provided estimation shipping window, and Customers can cancel for a full refund anytime before shipping by using your order confirmation information. Pre-orders are only available for U.S customers. https://app.getpurpledot.com/ shopper